Current COVID-19 Measures and Cancellation Conditions

Dear guests,

Thanks to our extensive designed restaurant and lounge areas you can enjoy your holiday safe and with distance. In addition, the spacious outdoor area with terrace, playground and sports facilities on more than 8000m² provides you plenty of room.

Current arrival and security measures based on COVID-19:

Our priority is that you can enjoy your holiday safely and relaxed, so some rules have to be observed:

For travelling to Austria you need a Pre Travel Clearance (PTC)  https://entry.ptc.gv.at/

A negative COVID test has to be presented by each guest at the check-in

The following validities apply:

PCR- Test:            72 h

Antigen Test:         48 h

Recovered Persons:      with detection up to 6 months after COVID you do not need a test.

According to our current state of knowledge a Covid test must be done after expire.

2 meters safety distance and basic hygiene rules are observed.

FFP2 masks are mandatory in the public areas of the hotel. As soon as you have taken a seat,
the mask can be removed. Outdoor there is no obligation to wear masks.

We suggest to upload the MyVisitPass for your mobile here: https://myvisit-pass.com/ktn/

So you can easily registrate in the leisure destinations and other restaurants. You do not need the
Myvisitpass in our hotel.

A lot of more informations you will find here : https://www.kaernten.at/aktuelle-informationen/

 

Current cancellation conditions for the summer season due to COVID-19

 

Cancellation up to 14 days before arrivals is free of charge. A deposit of 20% is still to be made and will be returned in case of cancellation.

A free cancellation up to the day of arrival is possible under the following conditions:

  • Positive Covid test of the traveler (proof of the test result is necessary)
  • Covid-19 conditional travel warning for Carinthia
  • Closure of the Border or travel warnings for Carinthia
  • Closure of the Border of your home country

In general, we ask you to only arrive in good health. To ensure that you are covered in the event of illness, we recommend taking out a travel insurance, which you easily can transact here:
Europäische Reiseversicherung